Tele Executive

Ahmedabad, India

📍 Location: MY SOLAR Corporate Office, 604, 6th Floor, Kalp Business Park, Nikol-Odhav Ring Road, Ahmedabad, Gujarat, India

🕘 Working Hours: Monday to Saturday, 9:30 AM to 6:30 PM

🎯 Open Positions: 18

📞 Experience: 1–2 years in Tele calling, Inside Sales, Customer Support, or B2B Product Sales

🎓 Qualification: 12th Pass or Graduate (Commerce/Marketing preferred)


Company Overview

MY SOLAR is a fast-growing manufacturer and trader of solar protection devices and industrial electrical products. We are known for innovation, quality, and a disciplined yet growth-oriented work culture.


Key Responsibilities

  • Make outbound calls to explain products & generate leads
  • Attend inbound calls & respond to customer queries
  • Schedule and execute timely WhatsApp/email follow-ups
  • Update CRM/Excel tracker with accurate lead status
  • Coordinate with sales team for lead conversion
  • Submit daily/weekly call and follow-up reports


Skills Required

Must-Have Skills

Nice-to-Have Skills

Good communication skills

Knowledge of solar or electrical products

Sales and persuasion ability

WhatsApp/email follow-up practices

Basic computer literacy

Regional language proficiency

CRM/data entry accuracy

Experience in telesales or inside sales



KRAs & KPIs

Key Result Area

Target/Measure

Daily Calls

80–100 calls

Qualified Leads

20 leads/day

Follow-up Completion

100% on scheduled time

CRM Data Accuracy

100% updated daily

Follow-up Closure Rate

>70%


Tools & Reporting

  • Tools Used: Mobile, WhatsApp Web, Gmail, Odoo CRM, Excel
  • Reports: Daily Call Report, Lead Tracker, CRM Log
  • Databases Managed: Lead log, Follow-up sheet, Quotation tracker


Internal/External Communication

  • Internal: Sales, Marketing, Reporting Manager
  • External: Customers via Call, WhatsApp, Email


Benefits

✔ Sunday Off | CL, PL, SL & Festival Holidays                     ✔ Monthly Recognition Program

✔ Skill Training (Product + Communication)                         ✔ Professional, growth-driven work culture