Job Summary
The Sales Coordinator will manage, track, and update all sales leads on a daily basis. This role ensures proper lead distribution, follow-up monitoring, and accurate documentation in ERP/CRM as per SOP. The position supports the sales team internally to maintains smooth workflow and reporting.
Company Overview
MY SOLAR is a fast-growing manufacturer and trader of solar protection devices and industrial electrical products. Known for its commitment to quality and innovation, MY SOLAR offers employees a dynamic work environment with excellent growth opportunities.
Job Location
📍 MY SOLAR
604, 6th Floor, Kalp Business Park, Nr Kia Showroom, Opp. HP Petrol Pump, Nikol-Odhav Ring Road, Ahmedabad 382415, Gujarat
Office Hours
🕘 Monday to Saturday, 9:30 AM to 6:30 PM
Number of Vacancies
1 Position
Experience & Qualification
|
Criteria |
Requirement |
|
Experience |
2+ years of proven experience (Sales Coordination) |
|
Qualification |
Bachelor’s degree in any field |
|
Industry Preference |
Solar, Electrical, Manufacturing (preferred) |
Key Responsibilities
|
Responsibility Area |
Description |
|
Lead Management |
Collect, store, update, and organize all leads daily. |
|
Lead Distribution |
Share and assign leads to the sales team accurately and timely. |
|
Follow-Up Tracking |
Ensure team members update follow-ups as per SOP and timeline. |
|
ERP/CRM Updates |
Maintain proper lead entries, status changes, and follow-up logs. |
|
Internal Coordination |
Coordinate only with the sales team for lead updates and actions. |
|
Data Accuracy |
Maintain clean, correct, and updated lead records at all times. |
|
Reporting |
Prepare daily/weekly lead status reports for management. |
|
SOP Compliance |
Ensure all leads are handled and documented strictly as per SOP. |
Must-Have & Nice-to-Have Skills
|
Must-Have Skills |
Nice-to-Have Skills |
|
2+ years sales experience |
Solar industry experience |
|
Strong communication & follow-up skills |
Knowledge of sales CRM/ERP |
|
Quick decision-making |
Team coordination experience |
|
Zero biasness & fairness in lead handling |
Reporting & documentation skills |
|
Punctual and committed |
Good analytical ability |
Key Result Areas (KRAs)
|
KRA |
Target / Description |
|
Lead Entry Accuracy |
100% correct and updated lead records |
|
Follow-Up Tracking |
Ensure daily follow-up updates from team |
|
Lead Distribution Timeliness |
Assign all new leads within defined timeline |
|
Reporting |
Submit daily/weekly lead reports on time |
|
SOP Compliance |
Maintain 100% adherence to lead management SOP |
KPIs and Performance Metrics
|
KPI |
Target |
|
Lead Update Timeliness |
100% daily updates |
|
Lead Distribution Accuracy |
0% bias / 100% SOP-based |
|
Follow-Up Collection |
95%+ daily team updates received |
|
Report Submission |
On-time submission – daily/weekly/monthly |
|
Data Error Rate |
Less than 1% |
Do’s and Don’ts
|
DO’s |
DON’Ts |
|
Update leads daily and accurately |
Don’t delay or skip data entries |
|
Distribute leads fairly and transparently |
Don’t show bias or favouritism |
|
Maintain clear communication with sales team |
Don’t ignore pending updates |
|
Keep all lead data confidential |
Never share data outside the team |
|
Follow SOP for follow-ups and entries |
Don’t modify or hide information |
|
Submit reports on time |
Don’t miss deadlines for reporting |
Tools and Software
|
Category |
Examples |
|
CRM/ERP Systems |
Odoo, Zoho CRM, or internal ERP |
|
Communication |
Gmail, WhatsApp Business, Google Meet |
|
Reporting |
Excel, Google Sheets |
|
Lead Management |
Company ERP, shared trackers |
Reports Preparation and Management
|
Report Name |
Frequency |
Details |
|
Daily Lead Report |
Daily |
New leads, updates, follow-ups |
|
Lead Distribution Report |
Daily/Weekly |
Allocations and status |
|
Follow-Up Summary |
Weekly |
Team-wise follow-up performance |
|
Lead Accuracy Report |
Monthly |
Data quality audit |
|
Lead Closure Trend |
Quarterly |
Lead conversion analysis |
Database Management
|
Database |
Purpose |
|
ERP/CRM |
Lead details and updates |
|
Lead Tracker |
Daily follow-up status |
|
Sales Team Log |
Allocation history |
Communication Channels
|
Channel |
Stakeholders |
|
Internal |
Sales Team, Sales Manager, Director |
|
External |
None (internal role only) |
Benefits
|
Category |
Description |
|
Week Off |
Sunday |
|
Leave |
CL, PL, SL, Festival Holidays |
|
Training |
CRM/ERP and skill development |
|
Work-Life Balance |
Supportive work culture, fixed office hours |